Your privacy is our
top priority
This document provides a detailed description of how your personal information is collected, stored, and protected on the jitabajee platform.
This Privacy Policy ("Policy") is issued by jitabajee ("we", "us", or "platform") and applies to the website https://jitabajee.cam and its related services. This Policy clearly sets out our commitment and practices regarding the protection of your ("user") personal information.
By registering to use the jitabajee platform, you are considered to have agreed to all the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
We collect the following types of information for the purpose of registration and service delivery on the jitabajee platform:
1.1 Information Provided Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account details (for transactions)
- User-set password (stored in encrypted form)
1.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Time, date, and session duration of website access
- Pages visited and betting activity logs
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
We may collect a limited amount of information from trusted third-party verification agencies for the purpose of identity verification or fraud prevention. Such collection is always conducted in accordance with applicable laws and regulations.
Purpose of Using Information
The collected information is used for the following specific purposes:
- Account Management: To handle registration, login, and ensure the security of your account.
- Transaction Processing: To complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
- Age Verification: To confirm that all users are 21 years of age or older.
- Fraud Prevention: To detect account misuse, money laundering, and other illegal activities.
- Customer Support: To resolve your issues through our 24/7 live chat service.
- Service Improvement: To analyse and improve the platform experience.
- Responsible Gaming: To identify signs of potential addiction and provide assistance.
- Legal Compliance: To comply with applicable laws and guidance from regulatory authorities.
Information Sharing Policy
jitabajee places the highest importance on the privacy of your personal information. We do not share your information with third parties except in the following limited circumstances:
3.1 Service Provider Partners
We share the minimum necessary information with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners operate under strict confidentiality agreements.
3.2 Legal Obligations
Information may be provided to relevant authorities in compliance with applicable law in response to court orders, government directives, or legal investigations. Where possible, you will be notified in advance in such cases.
3.3 Business Restructuring
In the event of a business merger or acquisition, your information may be transferred to the new entity. However, compliance with the terms of this Privacy Policy will be mandatory in such cases.
Data Security Measures
jitabajee applies industry-standard technical and organisational measures to protect your information:
- SSL Encryption: All data transmitted on our platform is encrypted using SSL/TLS technology.
- Password Hashing: Your password is never stored in plain form — it is secured through a strong cryptographic hash function.
- Firewall and Access Controls: Multiple layers of security are in place to prevent unauthorised access to our systems.
- Regular Security Reviews: Our systems undergo regular security audits.
- Staff Training: All staff who handle personal data follow strict privacy rules.
- Data Minimisation: We collect only the information that is necessary, and it is deleted after its specific purpose has been fulfilled.
Cookie Policy
The jitabajee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect information to understand website usage patterns.
5.2 Cookie Controls
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
We retain your personal information for as long as it is needed for the applicable purpose. General retention guidelines are as follows:
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: Retained for as long as required to meet financial and legal obligations.
- Closed Account Data: Retained after account closure for the period specified under applicable law.
- Analytics Data: May be kept in anonymised form for an extended period.
After the specified retention period, your information is securely deleted or anonymised.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: The right to know what information we have collected about you and how it is being used.
- Right to Rectification: The right to request correction of inaccurate or incomplete information stored in your account.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances.
- Right to Object to Processing: The right to object to the processing of your information in certain cases.
- Right to Data Portability: The right to receive a copy of your information in a structured digital format.
- Right to Withdraw Consent: The right to withdraw consent at any time where information processing is based on consent.
To exercise any of the above rights, email [email protected] or contact us through 24/7 live chat.
Protection of Minors
jitabajee is a platform operated exclusively for persons aged 21 or older. We do not intentionally collect information from any minor.
We conduct an age verification process at registration. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
If you believe that a minor has registered on our platform, please contact us.
International Data Transfers
Our servers and the infrastructure of our technology partners may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:
- The destination country or organisation maintains adequate data protection standards.
- Appropriate contractual safeguards are in place before the data transfer.
- Applicable international data protection regulations are complied with.
Policy Changes
jitabajee reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address.
- Displaying a prominent notice when you log in to the platform.
- Updating the "Last Updated" date at the top of this page.
Continuing to use the platform after a revised Policy has been published means you have accepted the terms of the new Policy. If you do not agree to the policy changes, please close your account and stop using the platform.
Contact Us
If you have any questions or comments about this Privacy Policy, or any requests regarding your information, do not hesitate to contact us. Our support team is available seven days a week, 24 hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).
Any request related to your information (correction, deletion, or obtaining a copy) is generally processed within 30 business days of receipt. Complex requests may take longer — in such cases, we will let you know.